USPS Airmail is very similar to USPS ePacket. The main difference is the level of tracking for each service.
USPS Airmail is a limited-tracking service. The tracking number has a prefix of UM, and tracking is only available until the package leaves the United States.
USPS ePacket features full tracking in the 30 countries where it is available. The prefix is LX, and these packages can be tracked from the moment they leave myMallBox until they are delivered to your door.
Currently, ePacket with full tracking is available in 30 participating countries:
Australia, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Portugal, Singapore, Spain, Sweden, and Switzerland.
If your tracking states "Delivered" and has not yet arrived, this means your package has been delivered to your local post office. Please contact your local post office at this point with any questions or concerns.
Whenever a shipment arrives into any country and then is shipped back out again within a year there should not be any duties/taxes applicable.
Please notify us if you are sending a warranty repair to your suite.
Due to current U.S. regulations, we are prohibited from shipping to the following countries:
We currently offer 4 different carrier options for shipping your packages. The shipping options available for your individual package will vary depending on the weight, size and destination for your package.
1. DHL EXPRESS
2. USPS PRIORITY
3. USPS ePACKET
4. USPS Airmail-Non-Tracking