How do I change or recover my password?

Modified on: Wed, 3 May, 2017 at 2:40 PM

If you're logged in to myMallBox, click on the "account settings" button.



From there, scroll down until you see the "security settings" section. You will be able to change your password and/or security question and answer by clicking the relevant button.

If you forgot your password, go to and click "login" on the upper right part of the page. Then, click the "Forgot password?" link.


Once the page loads, just enter the email address associated with your myMallBox account, and you will receive an email with a link to reset your password.