My package shipped, but the tracking information hasn't updated. What's wrong?

Modified on: Fri, 2 Aug, 2019 at 4:28 PM

A package's tracking information isn't always updated right away. Please allow up to 24 hours after your package ships. If you don't see an update after 1 business day, feel free to contact us. We'll be happy to look into it for you! 

If you shipped your package with either USPS Airmail-Non-Tracking or USPS ePACKET the tracking for these services is provided by Globegisticsinc. For the most up to date tracking search your tracking number on their website at