HOW IT WORKS
How do I find my tracking number?
How long will it take for my package to reach me?
What if I'm shipping high-value goods?
Why is my shipment on hold?
Will I have to pay customs duties, taxes, or other charges?
How do I sign up?
How do I log in to my account?
How do I access and/or change my account information?
How do I change or recover my password?
Can I start using my U.S. mailing address immediately after I sign up?
Buy for Me
What is your Buy for Me service?
How do I use your Buy for Me service?
How do I pay for my Buy for Me order?
Can you bid for items on online auction sites (like eBay)?
What if I don't want a product anymore, but it already arrived at your warehouse?
What is the difference between a Consolidation and a Repack, and how do I request one?
What are the benefits of consolidating/repackaging packages?
Will my package be shipped in a Box or Bubble Mailer?
Should I notify myMallBox of any incoming packages?
Why does my package cost so much to ship?
What is myMallBox?
Are you open on the weekends?
What if a retailer won't ship to my US address?
What payment methods do you accept?
Can myMallBox receive mail/magazines as well?
Fees & Charges
How much does shipping cost?
Do you charge handling fees?
Do you charge storage fees?
What are your return fees?
What are your repacking fees?