Goods can be unshippable if relevant organizations classify them as:
If we receive products we can't ship, we will reach out to you. We have the right to refuse any product we feel is unsuitable to ship, even if it is legal.
If an unshippable item makes it through our receiving process, this does not necessarily mean we can ship it.
A package's tracking information isn't always updated right away. Please allow up to 24 hours after your package ships. If you don't see an update after 1 business day, feel free to contact us. We'll be happy to look into it for you!
If you shipped your package with either USPS Airmail-Non-Tracking or USPS ePACKET the tracking for these services is provided by Globegisticsinc. For the most up to date tracking search your tracking number on their website at https://globegisticsinc.com/#.
Packages, Parcels, and mail sent to us without a "My Incoming Package Form" (aka ASN) will receive a $0.50 receiving fee. Submissions with false or incorrect tracking numbers will incur the fee. Honest mistakes or issues will be forgiven.
If you want your package to ship ASAP, please do your best to pay before 12pm EST.
Our ability to ship later in the day depends on our daily volume. If we aren't able to ship your package the same day you pay, we will ship it the next business day!
We cannot ship human growth hormones of any kind. Please do not ship human growth hormones to your myMallBox suite.
Common examples of human growth hormones include
Don't worry - "clearance event" simply means that your package is being processed at customs. Unless you are contacted, your package will be on its way once it is fully processed.
We will store your package(s) for free up to 90 days. After 90 days, your package will cost $8 more to ship.
After 120 days we will liquidate the contents. The storage limit is cumulative and applies to consolidated packages as well. The 90-day and 120-day cycles do not reset after repackaging your products.
If you are not sure how long your package has been stored in our warehouse check the received date for your package. This is found within the package information on the "My Packages" page.
We currently only accept PayPal through our website.
If you need to pay using a credit or debit card, please send a request to firstname.lastname@example.org. We will email you a PayPal invoice, which you can pay with your card (a PayPal account is not required). This option is not available to customer in some countries. It is best the check with Paypal to see if this option is available for you.
We currently offer 4 different carrier options for shipping your packages. The shipping options available for your individual package will vary depending on the weight, size and destination for your package.
1. DHL EXPRESS
2. USPS PRIORITY
3. USPS ePACKET
4. USPS Airmail-Non-Tracking
Due to current U.S. regulations, we are prohibited from shipping to the following countries: